Privacy Policy

Privacy Policy

(hereinafter referred to as "the Company") has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as the "Site"), including the acceptance of inquiries. The following privacy policy (hereinafter referred to as the "Policy") has been established.

Article 1 (Definition of Personal Information)

Personal information" refers to "personal information" as defined in the Personal Information Protection Law, and refers to information about a living individual that can be used to identify the specific individual by name, e-mail address, telephone number, or other description contained in such information.

Article 2 (Acquisition and Non-retention of Personal Information)

Acquisition of Personal Information

When a user uses the inquiry form on this website, we obtain personal information such as name, telephone number, and e-mail address.

Information at the time of ticket purchase

In purchasing tickets for this service, this site does not directly obtain or retain personal information such as the user's name, address, or credit card number. Information necessary for payment and purchase will be handled appropriately in accordance with the terms and conditions of the external payment service or other service.

Article 3 (Purpose of Use)

The purposes for which we collect and use personal information are as follows
1. to reply to inquiries from users and to confirm the identity of users
2. to use the opinions and requests received from users to improve the Service
(3) To respond to acts that violate the terms and conditions of this service
4. other purposes incidental to the above purposes of use

Article 4 (Management of Personal Information and Provision to Third Parties)

security control measures

We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information entrusted to us and to otherwise safely manage personal information.

Provision to third parties

We will not provide personal information to third parties without prior consent of the user, except when required by law or when necessary to protect human life or property.

Article 5 (Cookies and Access Analysis)

This website uses cookies to analyze usage and improve convenience. These are collected anonymously and do not identify specific individuals. This site also uses Google Analytics, an access analysis tool provided by Google.

Information on the operator of this site

name of company Shimabara Tourism Bureau Co.
Location 7-5 Shimokawajiri-cho, Shimabara, 855-0861
Contact 0957-62-4766
Inquiry e-mail address dmo-shimabara@shimabaraonsen.com
enactment date February 1, 2026 Establishment